FREQUENTLY ASKED QUESTIONS
We allow 60 people every hour to participate, which is significantly reduced from normal to maintain social distancing.
Each participant must have a waiver, from 5 years and onwards, under 18s must be signed by a parent/ guardian.
All over 18s must sign their own individual waiver.
You can view our waiver on the website and when you process your booking.
We have a Ninja Code, which must be read by every participant before they enter the course.
The Ninja Code must be read each time you visit, regardless of the length of time you last visited.
Our sessions run 60 minutes each with a 15-minute break in between each session to allow our team to clean and re-set the venue.
We do not permit any food or drink to be consumed on site. Food and drink is available to take away after your visit.
We have an array of sizes in Ninja Warrior UK Gloves and Ninja Warrior UK Headbands & Sweatbands.
We do not allow chalk to be used on any of our courses.
We would recommend you wear sports wear, lightweight clothing to run around in & you must wear clean trainers.
The minimum age for the course is 5 years of age.
We have two height restrictions for certain areas of the venue:
- Master Course is 1.4m
- Jump Tower is 1.25m
Due to Covid-19 restrictions, we can not store any belongings.
No, we require advance booking and payment online.
We have free parking on-site, however it can fill up quickly on a busy day.
We are operating on a cashless service.
We do have arcades and vending machines that are in use, which do take cash, however, we can not swap notes for change. We have a change machine in our arcade room if you need this service.
FIND OR CONTACT US
The venue is located near to Broad Street and the A5006. Heading north, turn left into Broad Street at junction with the A5008/Potteries Way, then right into Sun Street. If coming from the A53, enter Sun Street from Etruria Vale Road.
By bus, please check local timetable for buses to Victoria Square.
From Stoke-on-Trent Station it is about 5 minutes by taxi.