Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

To avoid disappointment and ensure the best price, we always advise you pre-book online. We highly recommend completing waivers for all guests online before arrival to avoid delays accessing the course. We may not be able to make up for lost time because of this.

And please remember that we only take card payments in the centre.

Ninja Warrior Sessions are for ages 5 and above (including adults!). We advise an adult participates with any Ninjas aged under 8 years.

All Ninjas will be able to use the inflatable obstacles, but Ninjas will need to be 140cm or taller to be able to use the majority of the fixed Ninja runs.

Our park has a variety of obstacles suitable for all ages and abilities including adults, this includes our Warrior Run which features the famous Ninja Warrior UK Warped Wall!

Any child under the age of 12 must have a parent/guardian on site at all times.

We ask that activity users bring a maximum of 2 spectators with them.

Please arrive 30 minutes prior to your session to allow time for check-in,collection of your wristbands & a safety briefing before your session starts. Late arrival may result in missing part of your session or your booking being moved to the next available session where possible. We are unable to extend your session to make up for any lost time due to late arrival/ failure to complete a waiver or provide a partial/whole refund.

We require all users to complete a waiver. We also require everyone to read and understand the Ninja Rules before they enter the park, and abide by them in the park.
No individual may access the park without completing a waiver and reading and understanding the Ninja Rules, if you would like assistance with this or have any questions please ask a member of our team. Participants on the course are responsible for ensuring safe play by abiding by the rules and safety information displayed or communicated by our team. In the interest of safety for themselves and our other guests, those who are deemed to be unsafe/ failing to comply by park rules will be removed from the park.

There is parking for 1000 cars onsite free for 4 hours.

We advise you to leave any valuables at home, however we do have free lockers available on site for your shoes and belongings. Please do not take any valuables onto the course and ensure any items are secured safely to you or are in a zipped pocket. Ninja Warrior UK Chatham is not responsible for any theft or damage to your personal belongings.

We highly advise you wear gloves, ninjas with sore hands are half a ninja. These are available from reception in a range of sizes. Please note: we do not allow chalk to be used on the course.

All Ninjas must wear reusable Ninja Warrior UK Hygiene Socks on the Inflatable Course which are available to purchase online or at reception.

These are not normal socks, they are antibacterial socks with fibres in which reduce the amount of sweat transfer keeping the inflatables cleaner and more hygienic for our customers. When your feet get hot, the socks are also designed to reduce the chances of athletes foot and odour.

They must also wear trainers on the Fixed Ninja Course - please make sure that you bring trainers with you.

We also recommend you wear something comfortable and suitable for sports activities - long sleeve tops and long bottoms are recommended to protect your arms however you may wear shorts and t-shirts if you prefer.

Please ensure you have removed all jewellery, hats and loose objects to prevent loss, damage or injury to yourself or others.

You are also strongly advised to wear grip gloves to protect your hands.

No, to ensure that we comply with Natasha's law, only food and drinks bought from our café to be consumed on-site please.

And please remember that we take card payment only.

Up to 2 spectators per activity user can use our spectators areas free of charge. There is a café and viewing area at the same level as the activities and another spectator area built on a raised platform.

Spectators are not allowed access to the Ninja Park. Please speak to a member of staff for advice on where prams and car-seats can be stored.

Yes we do. For more information & tailored packages please send an enquiry to our team.

Normal opening hours:

Mon: 12:00-19:00
Tue: 12:00-19:00
Wed: 12:00-19:00
Thu: 12:00-19:00
Fri: 12:00-20:00
Sat: 10:00-20:00
Sun: 10:00-19:00

Times subject to change, please check our live booking page before your visit. We strongly advise pre-booking sessions before arrival to avoid any disappointment.

If you have any other questions before making a booking with us please get in touch

Contact us

FIND OR CONTACT US

BY CAR

From central Chatham, take the A231 Dock Road, then take the first exit on roundabout onto Western Avenue, take the second exit on the next roundabout on Leviathan Way, then turn right on the smaller roundabout. You will see the parking area and Odeon Cinema and Pizza Hut nearby. Find us at: Chatham Maritime, Chatham, ME4 4LL

BY BUS

Buses 1, 2 and 151 run from Chatham regularly. Nearest stops are Dockside Outlet. Check bustimes.org/localities/chatham-medway for timetable.

BY TRAIN

We are a 10 minute journey by taxi from Chatham Station and an 8 minute journey from Gillingham Station.

Email

chatham@ninjawarrioruk.co.uk