Frequently Asked Questions - Ninja Warrior UK Chelmsford

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

To avoid disappointment and ensure the best price, we always advise you pre-book online.

We highly recommend completing waivers for all guests online before arrival to avoid delays accessing the course. We may not be able to make up for lost time because of this.

And please remember that we only take card payments in the centre.

Minimum age 5 years old with under 8's accompanied on the activities please. There is no maximum age.

All Ninjas will be able to use the inflatable obstacles, but Ninjas will need to be 140cm or taller to be able to use the majority of the fixed Ninja runs.

Any child under the age of 12 must have a parent/guardian on site at all times.

We ask that activity users bring a maximum of 2 spectators with them.

Please arrive 20 minutes prior to your session to allow time for check-in, collection of your wristbands & a safety briefing before your session starts. Late arrival may result in missing part of your session or your booking being moved to the next available session where possible. We are unable to extend your session to make up for any lost time due to late arrival/ failure to complete a waiver or provide a partial/whole refund.

We require all users to complete a waiver. We also require everyone to read and understand the Ninja Rules before they enter the park, and abide by them in the park.
No individual may access the park without completing a waiver and reading and understanding the Ninja Rules, if you would like assistance with this or have any questions please ask a member of our team. Participants on the course are responsible for ensuring safe play by abiding by the rules and safety information displayed or communicated by our team. In the interest of safety for themselves and our other guests, those who are deemed to be unsafe/ failing to comply by park rules will be removed from the park.

We are in the centre of Chelmsford and next to the car park for the Meadows Shopping Park. But at peak times the car park can get very busy so please bear this in mind when planning your visit.

We advise you to leave any valuables at home, however we do have free lockers available on site for your shoes and belongings. Please do not take any valuables onto the course and ensure any items are secured safely to you or are in a zipped pocket. Ninja Warrior UK Chelmsford is not responsible for any theft, loss or damage to your personal belongings.

We highly advise you wear gloves, Ninjas with sore hands are half a Ninja. These are available from reception in a range of sizes. Please note: we do not allow chalk to be used on the course.

All Ninjas must wear reusable Ninja Warrior UK Safety Socks on the Inflatable Course which are available to purchase online or at reception.

All Ninjas must also wear trainers on the Fixed Ninja Course - please make sure that you bring trainers with you.

We also recommend you wear something comfortable and suitable for sports activities - long sleeve tops and long bottoms are recommended to protect your arms however you may wear shorts and t-shirts if you prefer.

Please ensure you have removed all jewellery, hats and loose objects to prevent loss, damage or injury to yourself or others.

You are also strongly advised to wear grip gloves to protect your hands.

No, to ensure that we protect people with food allergies who rely on the transparency of ingredients and food labeling for prepacked foods, only food and drinks bought from our café to be consumed on-site please.

And please remember that we take card payment only.

Yes, we have a café on the main mezzanine viewing area, with accessible access, plus spectator areas on the ground floor right by the activities.

Spectators are not allowed access to the Ninja Park. Please speak to a member of staff for advice on where prams and car-seats can be stored.

Yes we do. For more information and tailored packages please send an enquiry to our team.

Main opening hours:

Term time:
Monday to Thursday 12pm - 7pm
Friday 12pm - 8pm
Saturday and Sunday 9am - 8pm

Holidays:
Monday to Thursday 9am - 7pm
Friday 9am - 8pm
Saturday and Sunday 9am - 8pm

Times subject to change, please check our live booking page before your visit. We strongly advise pre-booking sessions before arrival to avoid any disappointment.

Reception is on the ground floor and there is a mezzanine which is fully wheelchair accessible with lift access. There is a viewing area on the same level as the activities with toilets also on this level and a Changing Place for anyone that needs it. Table service is available, on request, from the upstairs café.

For those who are sensory sensitive or epileptic please be aware our facility has flashing lights and music.

We're sorry, but only assistance dogs are allowed in the centre.

FIND OR CONTACT US

BY CAR

By car, from the south via A1060, take the High Bridge Road turning off the Odeon roundabout. Follow the road over the bridge, then over the river and you will see the venue on your left as you approach the mini-roundabout. From the north or north-east, approach the shopping park via Springfield Road or Bond Street (coming in past Tesco).

BY BUS

By bus, check firstbus.co.uk – the stop is Town Centre Tesco Store. By train, walk around 12 minutes via Duke Street/High Street or Bond Street.

Email

chelmsford@ninjawarrioruk.co.uk