FREQUENTLY ASKED QUESTIONS
We are an activity and fitness venue, so we recommend sportswear, long sleeved tops and trainers are a must to allow you to fully unleash your inner Ninja on our courses.
Our NWUK antibacterial socks are compulsory for use on our inflatable course.
Unfortunately, no, our socks have antibacterial properties and are specifically required to assist us in maintaining cleanliness and hygiene in our venue.
We have activities and equipment suitable for all ages. The Ninja equipment for ages 5+
The inflatable is for everyone. Children aged 4 and under must be accompanied by a full paying adult at all times.
For the Ninja areas we have four runs, two for up to age 14 and then two for age 14+
Any participants aged 14 or under must have a responsible adult on site with them at all times.
The larger inflatable can be used by under 4s so long as they are accompanied by an adult.
Spectators are admitted to the park free of charge, but must be part of the same household/support bubble booking group.
We currently open at 12pm until 9pm Monday to Thursday and 9am - 9pm Friday and Saturday.Last admission time is 8pm
9am - 8pm on Sunday. Last admission time is 7pm
We advise customers to arrive 25 minutes before your session. This will give you enough time to get checked in, collect wristbands and socks and then safely store all your belongings in the lockers ready for you to start at your session time.
We start sessions every 30minutes, for example 09.00, 09.30, 10.00, 10.30, 11.00 etc
Sessions last for 1 hour, if you wish to extend your time at the venue you can do so for an additional fee. Subject to capacity availability.
We are located on Stadium Way, Wigan. Our postcode is WN5 0UN.
We are in the same building as the Wigan Athletic Academy.
Yes, you can walk around the ninja course to watch your children, however we only allow full paying ninja's with the our NWUK Socks onto the inflatable.
We politely request that prams are not taken onto the course as this can cause obstructions and or a hazard. Please speak to a member of staff for advice on where they can be stored.
We are happy to advise we offer a 20% discount on our standard admission to all Blue Light Card holders, this is valid for up to 4 people on your booking. This includes all emergency services and armed forces. Please contact us to make your booking. Proof of BLC is required.
We normally also offer a 10% discount off the standard admission fee to groups of 10 or more.
Yes of course, we do include food for all party attendees in our packages but you are more than welcome to bring along your own birthday cake.
Please note we politely request you do not bring sparklers, or re-igniting candles as these can set off our smoke alarms. Thank you
Yes we do, we have a range of food, snacks, hot & cold drinks available from our cafe.
Yes, each participant must sign an online waiver. The waiver is valid for 12 months.
The link for you to sign the waiver is sent to you in your confirmation email once you book your session.
If you have any other questions before making a booking with us please get in touch
Please use the first car park before our building or any of the spaces available along the front.
Please do not use the car park after our building as this is solely for Fitness First members and will incur a parking charge notice which we have no control over.
If you need to cancel for any reason we can hold your booking on our system for up to 12months.
If you would like a refund we require a minimum of 24hours advance notice on general admissions.
For party & group bookings we require a minimum of 2 weeks cancellation notice.
FIND OR CONTACT US
From the M6, Junction 27, go south. Take the A5209, Crow Orchard Road, then turn right onto Shevington Lane following the B5206. At the roundabout turn left onto Old Lane, continue onto the B5375 Wigan Road. At the traffic lights turn right onto Scot Way. Turn into Stadium Way. Our car park is the first large car park on the right before you get to the park. There are no parking fees. Find us at: Stadium Way, Wigan, WN5 0UN
Take Bus 3 from Wigan town centre to Hunter road, where you will see our park across the playing fields. Walk towards the Starbucks and turn right at the traffic lights, follow the road and you will see our park.
We are a 5 minutes journey by taxi from Wigan North Western Station and Wigan Wallgate Station.