Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

We are an activity centre, so we recommend sportswear, long sleeves and trainers to allow you to fully unleash your inner ninja on our course. Our compulsory antibacterial socks are for use on the inflatable areas of our course, these are available to purchase at reception.

Unfortunately, no, our socks have antibacterial properties and are specifically required to assist us in maintaining the cleanliness and hygiene in our park.

We have activities and equipment suitable for all ages. The large inflatable for ages 5+
For the ninja areas we have 3 runs, 1 for up to age 14 and then 2 for age 14+
The larger inflatable can be used by under 4’s so long as they are accompanied by a full paying adult.
All children up to the age of 12years must have a responsible adult on site with them in the park at all times during their visit.
Spectators are admitted to the park Free of charge

We currently open Monday to Thursday 4.00pm to 8pm,
Friday and Saturday 10am to 8pm.
Sunday we are open 10.00am to 6.30 pm.
Latest admission time is 7pm wednesday to saturday. Sundays last admission is 5.30pm.

We advise customers to arrive 20-30mins before your session. This will give you enough time to get booked in, e given wristbands & socks and then safely store all you belongings in the lockers ready for you to start at your session time.

We start sessions every 90minutes, for example 10.00, 11.30, 1.00pm etc

Sessions last for 1 hour, if you wish to extend you time in the park you can do so for an additional fee. *subject to capacity availability.

Of course, when arriving and booking in at reception and one who will not be using the equipment will be given a white wristband which will still allow you to walk around.
We do politely request that any prams are not taken onto the course as this can cause obstructions and in turn hazards. Please speak to a member of staff for advice on where they can be stored.

We are happy to advise we offer 20% discount on our standard admission to all Blue Light Card holders. This includes all emergency services and armed forces.
We also offer 10% discount off the standard admission fee to groups of 10 or more.

Yes of course, we do include food for all party attendees in our packages but you are more than welcome to bring along your own birthday cake. We politely request customers refrain from using candles that reignite or sparkler candles as these activate the parks fire alarm systems. We also request guests refrain from bringing Pinata's and Confetti bombs to the park.

Yes we have a fully licensed café and restaurant serving hot and cold food daily until 8pm.

Yes, we do have an on site car park which is free to use. It is monitored by a parking company under the instruction of the land owner, so you are required to enter your cars registration number on the tablet in reception when arriving at the park to avoid receiving a parking charge notice.

If you have any other questions before making a booking with us please get in touch

Contact us

HOW TO FIND US

BY CAR

If you have SatNav please enter postcode CF11 8AQ.
Exit the M4 at Junction 33, At the roundabout, take the 2nd exit onto A4232 heading to Cardiff West / Gorllewin / Caerdydd / Barry / Barri / Airport / Maes Awyr Airport / Penarth
Take the B4267 exit
At the roundabout take the 2nd exit, continue on to Hadfield Road.
Our Park is opposite the Toyota, and Landrover garages.

BY BUS

Bus numbers 95, & 92b run to Hadfield Road.

BY TRAIN

Main line trains run to Cardiff Central, you can then change here for a train to Grangetown.
It is a 6 minute walk from Grangetown train station.
Exit the station and turn left on to Penarth Road. Past Sloper Road and then turn right on to Hadfield road.